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1. Profile | 2. Accomplishments | 3. Career History | 4. Education 5. Certifications | 6. Tools | 7. References |
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Célèste L.E. Bonnet
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Profile
- Assess the client's present situation;
- Evaluate assessments to determine what steps and resources are necessary;
- Guide clients to set clear, attainable goals;
- Empower clients to develop strategies and action plans;
- Facilitate groups of up to 40;
- Challenge clients to reach bigger goals;
- Keep clients focused.
- Communicate clearly, warmly and professionally;
- Empathize with people with disabilities;
- Interact effectively with a variety of people and situations;
- Train, motivate and acknowledge clients and sales team.
- Give and receive effective feedback;
- Co-ordinate with fellow workers to meet team project goals;
- Carry out instructions and procedures accurately and efficiently;
- Delegate; supervise and train staff.
- Dedicated to maintaining first-rate listening and communication skills;
- Self-motivated, tactful, resourceful, confidential and reliable;
- Committed to working with a high level of effectiveness;
- Appropriately use humour, assignments and examples to educate clients or sales team.
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Accomplishments
- Created a comprehensive business and marketing plan;
- Trained 22 people to operate a home-based business;
- Created, developed and implemented training classes;
- Performed over 300+ group training/sales sessions to 15 or fewer people;
- Formal presentations to groups of more than 30 people;
- Serviced 600 investment account holders;
- Was a landlord for 19 years.
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Career History
Yes! You Can! Coaching Practice |
Home-Based Business - Kelowna |
1999 Present |
Sales Consultant |
Canada Trust - Kelowna |
1997 to 1999 |
Direct Sales/Training/ Classes |
Self-employed - Kelowna |
1990 to 1998 |
Manager, Retail Services |
Canadian Western Bank - Kelowna |
1990 to 1991 |
Financial advisor/ |
Metropolitan Trust - Kelowna |
1981 to 1989 |
- Member, International Federation of Coaches : 1999-2003
- Member Education Coordinator, Central Okanagan Home-Based Business Association : 2002-2003
- Member, Association of Chronic Pain : 1993-2000
- Member and Volunteer, Kelowna Chamber of Commerce : 1986-1992
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Education and Certifications
Business and Personal Coach
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Over 25 banking and customer service courses
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Small Business Self-Development
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Canadian Investment Funds Course
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Canadian Lumber Figuring
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Secretarial Diploma
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Grade 12 Graduate
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Tools
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Computer software: |
Microsoft 2000, Excel, Banking Systems |
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Customer Service |
Cash Register, Voice Mail |
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Internet: |
Internet Explorer 6.0, Outlook |
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References
[withheld by request]
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